Our people are our service.
Staff commitment, skills and well-being are core objectives of the Quad Human Resources Policy. We aim to maximise the effectiveness of the Quad team in achieving client outcomes and ongoing continuous improvement in improving those outcomes.
Quad systems & programs are structured to achieve these objectives
We achieve these objectives by the eight steps illustrated below: staff selection, induction, job description and KPI, training, ongoing evaluation, Quad policies, industrial relations and stewardship.
Themes throughout all programs and interactions are: the need for constant communication and the need to provide immediate and ongoing support to enable employees to achieve agreed outcomes.